Services
Risk Management
Insurance begins with a full understanding of the client’s various risks. Therefore, effective risk management is an essential and vital condition to ensure obtaining the most appropriate insurance coverage. Listening to our customers is the first step – we look forward to getting answers to many of the nuanced questions to ensure we gather as much information as possible. This helps us understand the client’s familiarity with risk management and how it is managed. Then comes the second step, in which we conduct a comprehensive survey of the client’s assets and properties by a qualified engineer. This survey results in identifying and evaluating the risks, and coming up with recommendations to reduce the occurrence of potential losses and reduce their size if they occur. This study takes into account the current coverage of the client, a careful analysis of the history of losses, and the specific needs and requirements according to the nature of their business.
Today, given the volatile market conditions, effective risk management is a critical component of a typical strategic business. The application of effective measures to limit the aggravation of the loss in the event that it occurs, with the presence of professional insurance and a risk assessment program, opens to the client new investment horizons that contribute to achieving high growth rates.
Insurance Brokerage
Our role as a mediator is to carry out the task of mediation with complete independence between clients and insurance companies, and to advise clients on which insurance company is most appropriate to meet their specific needs.
to create a long-term relationship based on mutual benefit, we make regular visits to the client to understand the nature of his business and his insurance needs and requirements. It also includes monitoring for any changes in the client’s circumstances, and adjusting insurance coverage accordingly.
we adopt a special approach, starting with obtaining the client’s claims history and then a detailed assessment of the risks affecting his assets or business, in order to enable us to prepare an appropriate request for quotation, which includes the wording of the document, the conditions included, and the exclusions to be eliminated to obtain broader coverage. Some pre-selected insurance companies are invited to submit their quotes. This procedure ensures that these companies will present their prices, terms and conditions according to the base rule that has been built by us, thus facilitating a fair comparison.
we take great care to explain the meanings and terms of the documents, and to clarify any points, no matter how small. And then we arrange and submit our proposal for the best insurance company according to coverages, premiums, management and speed of settlement of claims. These ratings are included in a spreadsheet with all the offers presented, along with our recommendations for the most suitable offer for the customer, to facilitate selection.
Claims processing
Our mission does not end when mediating to obtain the best insurance coverage, in fact, it starts from the moment the policy is issued and does not end as it includes the processing of complete claims on behalf of our clients. This starts from the moment the customer informs us of an accident or loss. We prepare and submit a claim to the insurance company and follow up with the appointed loss estimator, handle all relevant documents, negotiate settlement keeping the client informed, and achieve optimal compensation as quickly as possible. Part of our service includes preparing periodic statistics of losses incurred by the client, and using them in the future to analyze the rate of losses when renewing documents.
